Privacy Policy
Ver.5/October2023
Bobobox.com is owned and operated by PT. Bobobox Mitra Indonesia ("Bobobox" or "Us"). This Privacy Policy explains how we collect, use, disclose, process and protect personal information ("Personal Information") that you ("Users" or "You") can provide in connection with the Bobobox service available through the website at bobobox.com ("Site"). References to the Site are considered to include derivatives thereof, including but not limited to mobile websites and applications, unless regulated by separate Privacy Policy.
By visiting or using the Site, you agree to the collection, use, disclosure and processing of your Personal Data in accordance with this Privacy Policy. If you do not agree with the Privacy Policy below, please leave the Site immediately.
This Privacy Policy covers the following matters:
By visiting or using the Site, you agree to the collection, use, disclosure and processing of your Personal Data in accordance with this Privacy Policy. If you do not agree with the Privacy Policy below, please leave the Site immediately.
This Privacy Policy covers the following matters:
- Collection of Personal Information;
- Use of Personal Information;
- Disclosure of Personal Information;
- Retention of Personal Information;
- Access and correction of Personal Information;
- Place for storing Personal Information;
- Security and Protection of Personal Information;
- Changes to the Privacy Policy;
- Marketing and Promotion Materials;
- Anonymous Data;
- Trademarks
- Third Party Platforms;
- Ways to Contact Us.
Personal Information means information or data, whether true or not, about an individual who can be identified through the data, or other data and information that the organization has or may have access to. We will collect User's Personal Information when User registers on Our Site or uses Our Services.
- Collection of Personal Information
User's Personal Information that we will collect includes, but is not limited to:- general information, such as name, office address, e-mail address, telephone number and User Identity;
- additional information, such as the official name of the business or company registered by the User, Identity Card (ID) of the Board of Directors (if a business entity) or owner's Identity Card (if non-business entity), User's corporate documents, Taxpayer Identification Number (TIN) which can be uploaded in the form of photo and/or video;
- information regarding the user's internet transactions and financial information including, but not limited to the value of the transactions made on our Site after the User has successfully connected with our system.
- Information about where the User is located, as an approximate location.
- Collection of Personal Information every time You use the application or visit our Site:
- Every time You use the application or visit our website, we may collect Your personal data such as your name, office address, e-mail address, User phone number, and User Id, location, identity number (KTP), financial information, photo, and video.
- Every time You use the application or visit our Site, We may collect certain technical data relating to your use such as, internet protocol address, activities on our Site page, duration of each visit / session, internet device identity or media access control address, and information about the manufacturer, model and operating system of the device You use to access our application or Site.
- When You use our application or visit our Site, certain information can also be collected automatically using Cookies. A "cookie" is a small text file that is placed onto an Internet user’s web browser or device and is used to remember as well as obtain information about that party. You might be assigned a cookie when visiting our websites or when using our mobile applications. In some instances, where permitted under the applicable law, cookies may also be used for the purposes of certain email campaigns.
What types of cookies we use and how we use them are as follows:
Functional Cookies – these cookies support the use of the website and applications and enable certain features to enhance your experience. For example, we use functional cookies to facilitate your booking and to remember your selections as you move from page to page. We also use functional cookies for remember things like your sign-in information and your Bobobox Pods preference to avoid you having to re-enter it.
Performance Cookies – these cookies collect information needed to support the website and our applications and allow us to improve our website and identify any problems that you faced while visiting us. For example, performance cookies may provide us with information about how you came to our website and how you navigated around our website during your visit. We also use these cookies to provide us with certain statistical and analytics information, such as how many visitors came to our website or how effective our advertising is.
Targeting Cookies – these cookies are used to collect information from you to help us improve our products and services, as well as serve you with targeted advertisements that we believe will be relevant for you. We use targeting cookies across our websites and applications for various marketing initiatives and campaigns.
Third-party cookies: We use a number of third-party service providers to help us manage, carry out and improve our advertising. These parties may set cookies at our direction to help us collect information and provide you with advertisements that we believe would be relevant for you. In some instances these third parties may also assist us by providing certain statistical and analytics information in relation to our marketing practices. We also may share information collected through cookies (and other tracking technologies) with third parties to use for their own analytics and marketing purposes. - Managing cookies: You can choose to visit our website without cookies, but in some cases certain services, features, and functionality may not be available. To visit without cookies, you can configure your browser to reject all cookies or notify you when a cookie is set. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.
- Collection of Personal Information each time you agree to make a Carbon donation:
- Whenever you agree to make a Carbon donation, we may collect your personal data such as your name and e-mail address;
- Your personal data in the form of name and e-mail address will be sent to the Third Party (Carbon Credit provider) to send a Carbon Certificate to your email.
We may use Personal Information collected for the following purposes as well as for other purposes permitted by applicable law ("Purpose"):
- to communicate and transmit information in connection with transactions conducted using our services;
- to identify Users and to administer and/or verify your account in connection with your account registration process and account management ;
- for carrying out the data validation and verification process prior to the completion of a transaction made by You;
- for the benefit of transactions in monitoring the validity of transactions;
- to collect your actual location information in connection with bidding at the relevant location. In addition, your location can be estimated from your IP address and GPS.
- to improve the quality of our services; and
- to enable us to comply with all obligations under applicable laws and regulations (but not limited to responding to requests, investigations, or regulatory directives) and conduct audits, due diligence, and investigations.
- We may disclose or share Your Personal Information with our affiliates and other parties for the following purposes and for other purposes permitted by applicable law:
- to enable us to provide services to You;
- if required or authorized by applicable legislation (including but not limited to responding to regulations, investigations or guidelines, or complying with archiving and reporting requirements or conditions), for the purposes specified in applicable laws and regulations;
- in connection with, merger, sale of company assets, consolidation or restructuring, financing or acquisition of all or part of our business by or to other companies, for the purpose of the transaction (even if the transaction is then discontinued);
- to third parties (including agents, vendors, suppliers, contractors, partners, and other parties who provide services to Us or You, carry out tasks on our behalf, or to whom we carry out commercial cooperation), for or in connection with the purposes for which the third party is involved or the purpose of our cooperation with the third party (depending on the circumstances), which may include allowing these third parties to introduce or offer products or services to You, or carry out other activities including marketing, research, analysis, and product development; and
- in the event that we share Personal Information with affiliates, we will do so with the intention that they assist us in providing services, to operate our business (including, when you subscribe to our mailing list, for direct marketing purposes), or for the purpose of processing data on our behalf.
- We will not share and / or sell your Personal Information to other parties or companies that are not affiliated with Us, except for the implementation of providing the products and services that You request.
- Other than as set out in this Privacy Policy, We may disclose and share your Personal Information if We notify you and We have obtained your consent for such disclosure or distribution.
Your Personal Information will only be kept as long as is necessary to fulfill the purpose of its collection, or as long as such storage is required or permitted by applicable laws and regulations. We will stop storing Personal Information, or remove the intent of associating that Personal Information with You, as soon as it is deemed that the purpose for the collection of Personal Information is no longer needed for business or legal purposes.
- Subject to applicable laws and regulations, You can ask Us to access, correct and update Your Personal Information within our control, by contacting Us at the details provided in Point 12 of this Privacy Policy.
- We reserve the right to refuse your request to correct, some or all of your Personal Information that we have or control if permitted or required based on applicable laws. This includes the circumstances where the Personal Information may contain references to other people or where requests for access or requests for correction are for reasons that we consider irrelevant, non-serious or difficult. Instead, we may delete Personal Information at our discretion, so You must do the recording yourself, and not rely on storing Personal Information or other data by Us.
- Personal information from You that We collect may be stored, transferred or processed by third party service providers who have a legal relationship with Us. We will use all reasonable endeavors to ensure that all such third party service providers provide a level of protection that is commensurate with our commitments under this Privacy Policy.
- Your Personal Information may also be stored or processed outside your country by parties who work for Us in other countries, or by third-party service providers, vendors, suppliers, partners, contractors, or our affiliates. In that case, we will ensure that the Personal Information remains subject to a level of protection comparable to what is required in the laws of your country (and, in any case, in line with our commitments in this Privacy Policy).
The confidentiality of your personal information is the most important thing for Us. We will always provide reasonable and maximum security efforts to protect and secure all of your Personal Information that we collect both through our application and our Site, from access, collection, use or disclosure by unauthorized persons and from processing that violates the law, accidental loss, destruction and damage that is not in accordance with the law. All Personal Information that we collect will be protected and kept confidential, in accordance with applicable legal provisions.
However, sending information via the internet is not completely secure. Although, We will do our best to protect your Personal Information, you acknowledge that we cannot guarantee the integrity and accuracy of any Personal Information you send via Internet, or guarantee that Personal Information will not be intercepted, accessed, disclosed, altered or destroyed by unauthorized third parties, due to factors outside our control. You are responsible for maintain the confidentiality of your account details as well as the authentication code sent to your telephone number in connection with transactions you make through our Site, with anyone and must always maintain and be responsible for the security of the device You use.
However, sending information via the internet is not completely secure. Although, We will do our best to protect your Personal Information, you acknowledge that we cannot guarantee the integrity and accuracy of any Personal Information you send via Internet, or guarantee that Personal Information will not be intercepted, accessed, disclosed, altered or destroyed by unauthorized third parties, due to factors outside our control. You are responsible for maintain the confidentiality of your account details as well as the authentication code sent to your telephone number in connection with transactions you make through our Site, with anyone and must always maintain and be responsible for the security of the device You use.
We may review and amend this Privacy Policy at our own discretion to ensure that this Privacy Policy is consistent with our future developments, and / or changes to legal or regulatory requirements from time to time. You agree that these changes will replace the previous Privacy Policy and are retroactive. If we decide to change this Privacy Policy, we will notify you of these changes through public notices published on the Application and / or Site, or to your e-mail address listed in your account.
You agree that you are responsible for regularly reviewing this Privacy Policy for the latest information about our data processing and data protection practices, and BY USING OUR SERVICES AFTER THE EFFECTIVE CHANGES TO THIS PRIVACY POLICY IS YOUR APPROVAL FOR THIS PRIVACY POLICY AND ANYTHING CHANGES.
You agree that you are responsible for regularly reviewing this Privacy Policy for the latest information about our data processing and data protection practices, and BY USING OUR SERVICES AFTER THE EFFECTIVE CHANGES TO THIS PRIVACY POLICY IS YOUR APPROVAL FOR THIS PRIVACY POLICY AND ANYTHING CHANGES.
We, our affiliates and / or partners can send you direct marketing, advertising and promotional communications through applications, messages through applications, post, telephone calls, short message services (SMS) and e-mails ("Marketing Materials") if You agree to receive marketing and promotional material from Us. You can choose not to receive marketing communications at any time by clicking the "unsubscribe" option in the message in question, or contacting Us through the contact details listed below. Please note that if you choose to leave, we can still send You non-promotional messages, such as information about Your account.
We may make, use, license or disclose the available Personal Information, with the record, (i) that all identifiable things have been deleted so that the data, either alone or in combination with other available data, cannot be linked to or associated with or cannot identify an individual or business entity, and (ii) similar data has been combined so that the original data forms part of a larger data set.
Our Sites may contain or reference trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes or other proprietary rights of Bobobox and/or other parties. No license to or right in any such trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes and other proprietary rights of Bobobox and/or other parties is granted to or conferred upon you.
Applications, Site and Marketing materials may contain links to websites operated by third parties. We do not control or accept responsibility for these websites and for the collection, use, maintenance, sharing or disclosure of data and information by these third parties. Please read the terms and conditions and privacy policy of these third-party websites to find out how they collect and use your Personal Information.
This policy is part of and is complemented by the terms of use that We apply. If Our site is under interference or if there are other questions regarding this Privacy Policy or if You want to update your Personal Information, then You can contact Us to our e-mail address as follows: help@bobobox.com
