Privacy Policy

Ver.4/July2023 is owned and operated by PT. Bobobox Mitra Indonesia ("Bobobox" or "Us"). This Privacy Policy explains how we collect, use, disclose, process, and protect personal information ("Personal Information") that you ("Users" or "You") can provide in connection with the Bobobox service available through the website at ("Site"). References to the Site are considered to include derivatives thereof, including but not limited to mobile websites and applications, unless regulated by separate Privacy Policy.

By visiting or using the Site, you agree to the collection, use, disclosure, and processing of your Personal Data in accordance with this Privacy Policy. If you do not agree with the Privacy Policy below, please leave the Site immediately.

This Privacy Policy covers the following matters:

  1. Collection of Personal Information;
  2. Use of Personal Information;
  3. Disclosure of Personal Information;
  4. Retention of Personal Information;
  5. Access and correction of Personal Information;
  6. Place for storing Personal Information;
  7. Security and Protection of Personal Information;
  8. Changes to the Privacy Policy;
  9. Marketing and Promotion Materials;
  10. Anonymous Data;
  11. Trademarks;
  12. Third Party Platforms;
  13. Ways to Contact Us.

Personal Information means information or data, whether true or not, about an individual who can be identified through the data, or other data and information that the organization has or may have access to. We will collect the User's Personal Information when the User registers on Our Site or uses Our Services.

  1. Collection of Personal Information
    User's Personal Information that we will collect includes, but is not limited to:
    1. general information, such as name, office address, e-mail address, telephone number and User Identity;
    2. additional information, such as the official name of the business or company registered by the User, Identity Card (ID) of the Board of Directors (if a business entity) or owner's Identity Card (if non-business entity), User's corporate documents, Taxpayer Identification Number (TIN) which can be uploaded in the form of photo and/or video;
    3. information regarding the user's internet transactions and financial information including, but not limited to the value of the transactions made on our Site after the User has successfully connected with our system.
    4. Information about where the User is located, as an approximate location.
  2. Collection of Personal Information every time You use the application or visit our Site:
    1. Every time You use the application or visit our website, we may collect Your personal data such as your name, office address, e-mail address, User phone number, and User Id, location, identity number (KTP), financial information, photo, and video.
    2. Every time You use the application or visit our Site, We may collect certain technical data relating to your use such as, internet protocol address, activities on our Site page, duration of each visit / session, internet device identity or media access control address, and information about the manufacturer, model and operating system of the device You use to access our application or Site.
    3. When You use our application or visit our Site, certain information can also be collected automatically using Cookies. A "cookie" is a small text file that is placed onto an Internet user’s web browser or device and is used to remember as well as obtain information about that party. You might be assigned a cookie when visiting our websites or when using our mobile applications. In some instances, where permitted under the applicable law, cookies may also be used for the purposes of certain email campaigns.

      What types of cookies we use and how we use them are as follows:

      Functional Cookies – these cookies support the use of the website and applications and enable certain features to enhance your experience. For example, we use functional cookies to facilitate your booking and to remember your selections as you move from page to page. We also use functional cookies for remember things like your sign-in information and your Bobobox Pods preference to avoid you having to re-enter it.

      Performance Cookies – these cookies collect information needed to support the website and our applications and allow us to improve our website and identify any problems that you faced while visiting us. For example, performance cookies may provide us with information about how you came to our website and how you navigated around our website during your visit. We also use these cookies to provide us with certain statistical and analytics information, such as how many visitors came to our website or how effective our advertising is.

      Targeting Cookies – these cookies are used to collect information from you to help us improve our products and services, as well as serve you with targeted advertisements that we believe will be relevant for you. We use targeting cookies across our websites and applications for various marketing initiatives and campaigns.

      Third-party cookies: We use a number of third-party service providers to help us manage, carry out and improve our advertising. These parties may set cookies at our direction to help us collect information and provide you with advertisements that we believe would be relevant for you. In some instances these third parties may also assist us by providing certain statistical and analytics information in relation to our marketing practices. We also may share information collected through cookies (and other tracking technologies) with third parties to use for their own analytics and marketing purposes.
    4. Managing cookies: You can choose to visit our website without cookies, but in some cases certain services, features, and functionality may not be available. To visit without cookies, you can configure your browser to reject all cookies or notify you when a cookie is set. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.
  3. Collection of Personal Information each time you agree to make a Carbon donation:
    1. Whenever you agree to make a Carbon donation, we may collect your personal data such as your name and e-mail address;
    2. Your personal data in the form of name and e-mail address will be sent to the Third Party (Carbon Credit provider) to send a Carbon Certificate to your email.